What is the return and exchange policy?

Satisfaction is important, and I sincerely hope that you and your guinea pig enjoy your item(s).  However, if there is a problem with your order, please notify me within the first seven (7) days after receipt.  Items may be exchanged at the store's discretion. 

How long will it take to receive my order?

Orders are usually shipped the next business day. Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

Will my guinea pig chew or eat this type of bed?

Most do not; however, you should always carefully observe your guinea pig when placing anything that is not edible in the cage.  If you notice more than a tiny bit of tasting and/or chewing, or if you find holes from chewing in the cover of the bed, please remove the bed from the cage for the safety of your pet. 

How should I care for my new guinea pig bed?

Machine wash warm; tumble or line dry.  Color-safe bleach may be used.  Do NOT use fabric softener or dryer sheets when drying this bed.  Batik fabrics do best in cold water.